Effective October 23, 2026. Provided under the Washington My Health My Data Act, Nevada SB 370 and Connecticut law, and applied by STEMS to all visitors. Linked separately from the footer of every page.
B.1 Scope. This Consumer Health Data Privacy Policy describes how STEMS Health, Inc. handles “consumer health data” — personal information that is linked or reasonably linkable to you and that identifies your past, present or future physical or mental health status — collected through our Sites and online communications. It does not apply to protected health information governed by HIPAA and our Notice of Privacy Practices, or to information de-identified in accordance with HIPAA.
B.2 Categories of consumer health data we collect. (a) Health conditions, symptoms, treatments or treatment interests that you describe in an inquiry, contact form, e-mail, text or call; (b) the fact that you requested a consultation and the type of service requested; (c) inferences we may draw from (a) and (b) in order to respond to you. We do not collect precise geolocation that could indicate an attempt to obtain health services, biometric data, genetic data, or reproductive or sexual-health information through the Sites unless you volunteer it in a message to us.
B.3 Sources. You; a family member or referring clinician acting with your permission; the scheduling and messaging tools you use to contact us.
B.4 Purposes. To respond to your inquiry, to schedule and prepare for a consultation you requested, to communicate with you about the services you asked about, and to comply with law. We collect consumer health data only with your consent, which you give by providing it to us for these purposes, or where collection is necessary to provide a service you requested.
B.5 Sharing. Consumer health data is shared only with (a) service providers that operate our forms, scheduling, messaging and record-keeping systems under written contracts limiting their use of the data to our instructions; (b) our affiliated professional practices under common ownership, for the purpose of responding to you and coordinating care; and (c) as required by law. We do not share consumer health data with any other third party without your separate, affirmative consent, and we never sell consumer health data. We do not use consumer health data for targeted advertising.
B.6 Affiliates with which data may be shared. none.
B.7 Your rights. You may (a) confirm whether we collect, share or sell consumer health data about you and access it, including a list of the third parties and affiliates with which we have shared it and an e-mail address or other online mechanism to contact them; (b) withdraw consent to our collection or sharing of consumer health data; and (c) have your consumer health data deleted, including from our service providers and from backups when they are next refreshed. Submit requests as described in Section 14 of the Privacy Policy. We respond within forty-five days (extendable once by forty-five days with notice). You may appeal a denial by replying to our response; we decide appeals within forty-five days in writing and will provide the contact information for your state attorney general if you wish to pursue the matter further.
B.8 Geofencing. We do not use geofencing around any facility that provides health-care services for the purpose of identifying, tracking, collecting data from, or sending messages to persons near the facility.
B.9 Contact. [email protected] | (305) 677-0565 | 925 West 41st Street, Suite 300A, Miami Beach, FL 33140.